Access Requests

IDHub was designed to streamline and simplify the access request process, for approvers and requesters, empowering organizations to securely grant access to resources, in a matter of minutes.

Whether managing internal or external requests, IDHub makes the user access request process more efficient. Our intuitive user interface allows requesters to quickly and accurately submit requests, while approvers are able to review, approve or deny requests, in a single click.

For organizations managing multiple accounts across complex environments, Roles help ensure users can request exactly what they need.

Our advanced Time-Based Access security feature allows admins to set, or users to request, specific time-frames for access.

We understand security of your data is paramount, so IDHub was designed to ensure only those who need access are granted it. With customizable security protocols, admins can easily adjust settings to restrict access based on user requirements.

IDHub houses all active resources, Applications, Entitlements, Roles, and Service Requests, on a centrally located Search Catalog page, providing users the ability to request access for themselves, or on behalf of another user, with their privileged credentials. 

User access requests are made from the Search Catalog page, where all requestable resources are available to select.

What is visible to users in Search Catalog, is completely customizable, and can be designed exactly how you need it.

Access Request for Entitlements

Every application has corresponding permissions, or Entitlements, visible and ready to request within the app.

Entitlement Management assists organizations with fully controlling permissions within applications, allowing for efficient user access requests, ensuring requests are made for the correct permissions within an application.

Entitlements can be configured to follow approval workflows different from the workflows assigned to the app itself.

Access Request for Roles

Roles are requested from the same centrally located, Search Catalog page.

When viewing a role, users can see all the resources that correspond to that specific role.

Each individual resource within the role is granted to the user who requested access, automatically, upon approval.

Visit Role-Based-Access to learn more about IDHub Roles.

Every Application, Entitlement, and Role, follows a specific approval request process, known as the Approval Workflow.

Approval Workflows can be simple, like automatic access once requested, or complicated for high-risk resources, requiring multiple approvals and Access Reviews before access is granted.

Custom Workflows

IDHub allows admins to design Custom Workflows, low-code and easily created with our drag-and-drop functionality.

Custom workflows are tailored to the organization needs, fully managing any level of access control to all users.

Custom workflows provide a layer of protection that help ensure organizational compliance mandates, regulatory requirements, privacy regulations, and prevent access by users with malicious intent, fully controlling access request management.

Requesting for resources is super simple and fully transparent for the end-user, making it easy for the user to understand what stage their request is in, and what the current approval status is, at any point in the access request process.

IDHub provides users the ability to view a complete audit trail for every request submitted, from their Track Requests page.

The goal of an IAM access request management system is to efficiently and securely manage user access, minimize the risk of unauthorized access, and ensure compliance with organizational policies and regulatory requirements.

Requesting access in IDHub helps organizations maintain a balance between granting users the access they need to perform their job functions, while mitigating the risk of security breaches.

Take control of your user access requests with IDHub.