Cloud Operations Lead

About us

Sath Inc. was founded in 2003 as a Managed Service Provider for fortune enterprise organizations.

In 2021 Sath launched IDHub. IDHub is an Advanced Identity Management Solution that enhances and expands advanced features not available anywhere else.

Simultaneously, IDHub brings an Enterprise level product to market that significantly lowers the cost of entry.

Sath's goal is to provide the security benefits of IAM to every organization that desperately needs it, regardless of size

Job Description

This is a remote position.

Main Responsibilities

Leadership Role:

• Control the cloud service design, roadmap and delivery
• Enhance customer experience for cloud customers
• Resolve critical issues in production
• Lead and motivate every member in the department and outside
• Advise and enhance process based improvements with the help of co-ordinators

Technical Role:

• Work with product engineers and design team to maintain and secure cloud environments with lowest cost of ownership
• Develop automation for cloud for continuous delivery
• Manage operations in all public and private cloud environments
• Incident Management and support
• Logging, monitoring and event management
• Overall Health management of all environments
• Be available on-call as part of team maintaining SaaS availability 24x7

Management Role:

• Capacity Management
• Change Management
• Organisation and People Management
• Hire and train high performing team
• Develop succession plan and delegate and elevate
• Ensure that the departmental goals and scorecard metrics are met
• Effectively communicate and establish department goals

Required Knowledge & Experience

• 12+ years of progressive experience in IT design and implementation of various technology and operations
• 5+ years in managing/ leading cloud based environments supporting IaaS and SaaS serving millions of users
• Experience is security management would be good to have
• Expert knowledge of Linux or Unix based system administration
• Good knowledge of computing, storing and of network architecture
• Strong expertise in managing cloud based infrastructure
• Experience in troubleshooting HW, OS and App related issues
• Public Cloud knowledge: GCP, AWS, Azure or Softlayer
• Deployment & Configuration management : Puppet, Chef, Salt or Ansible
• Scripting Language : Shell, Python, PHP, Go or Perl
• Log Management: ElasticSearch, Syslog or Logstash
• Monitoring : Graphite, Nagios or Ganglia