Deliver Superior Service Levels To Your Customers
Sath creates real value to an organization of any size by providing the technical capabilities they require for their environment to comply with industry regulations, all while removing the hassles of managing and maintaining a full-service staff.
By gaining an in-depth understanding of the individual client needs, Sath combines its deep cybersecurity expertise and proven operational processes with a mature service platform to enhance its client’s security and address any regulatory compliance.
Our certified and trained ITIL staff of experts focus on customer service, technical skills, internal efficiency, and IT governance. Our methodology follows a proven, systematic, and balanced approach to implementing service management. We begin by first understanding our client’s vision then listening to their unique business needs. This allows us to better understand their current situation and specific pain points. From all this, we design the desired state and plan continuous and incremental changes to reach the desired state.
Let the Experts Do It
It’s challenging to keep up with the ever-changing, fast-paced world of Cybersecurity and Information Technology. Until recently, many organizations forgo critical IT-related tasks.
Businesses have realized the significance of emphasizing Cybersecurity. They are rapidly adopting outsourcing strategies to manage their Cybersecurity, and IT projects to create a strategic way to achieve organizational goals, reduce costs and improve overall customer satisfaction.
Managed IT security project services allow companies to have an expert servicing their critical infrastructure and data, which is often too cost-prohibitive, complex, and unwieldy to manage with in-house resources that lack the necessary skills and knowledge.
Sath’s IT Managed Security Projects service is a comprehensive solution that provides everything an organization needs to support its Cybersecurity and compliance environment.
Organizations of all sizes and vertical markets can benefit from Sath’s IT Managed Security Projects Service.
Typical Subscription Plans
The Sath Managed IT Security Projects Service Subscription is a 4-Tier Support service. An optimized and high availability instance that is built on leading platforms. Sath adds service up-time, extensive quality assurance, agile development and testing to the IT cybersecurity solutions. Sath’s Cluster Stack creates a seamlessly high availability experience that matches an organization’s needs.
Sath offers 24×7 worldwide telephone, email and onsite technical support. We provide a source for IT security applications that have high availability and disaster recovery support such as: identity managers, access manager, identity server, reverse proxy, networking, federation, authentication, authorization and more! We service clients of all types: non-for-profits, universities, fortune-500 organizations and the list goes on. We’re leaders in access manager availability: we actively develop and maintain an access manager center of excellence. Along with multiple labs used for development, testing and training. Our development team is highly versed in high availability/disaster recovery technologies.
By choosing a Sath subscription service you not only gain access to Sath’s professional services’s support team, but you also gain direct access to seasoned identity and access management, compliance and process improvement experts and developers.
Levels of Managed Services
Tier 1
$
+Up to 10,000 Users
+SSH/VPN Support
+Webex /Join Me Support
+E-Mail support
+Phone support
+Non Production Environment Support (Dev/Test)
+200 Hours Bundle
+Business Hours Support Phone and Email
+Initial Response Time 8hr
+Emergency Response Time 4hr
Tier 2
$$
+Cluster Stack Patches and Updates
+Performance tuning on your cluster system
+Backup and Recovery
+Monitoring
+SSH/VPN Support
+Webex /Join Me Support
+E-Mail support
+Phone support
+Non Production Support
+No limit on support hours
+Business Support Phone and Email
+Initial Response Time 8hr
+Emergency Response Time 4hr
Tier 3
$$$
+Cluster Stack Patches and Updates
+Configuration Changes
+Performance tuning on your cluster system
+Backup and Recovery
+Monitoring
+SSH/VPN Support
+Webex /Join Me Support
+E-Mail support
+Phone support
+Dedicated Lab
+Non Production
+Environment Support (Dev/Test)
+No limit on support hours
+24/7 Support Phone and Email
+Initial Response Time 4h
+Emergency Response Time 1hr
Architecture Service
All Sath architects are experienced at identifying a client’s needs and program requirements then translating that knowledge into a customized design solution. The key to our success is communication. We demonstrate this through workshops, best practices, client interaction, as well as tapping into our extensive knowledge base. Our design team consistently delivers functional, secure and reliable solutions to meet our client’s needs.
Project Management
With this service we manage the entire program, implementation and service delivery process from pre-design all the way through to project delivery and steady state. Our service makes projects more efficient, cost controlled, are scheduled, and define the work scope without compromising quality.
Implementation Included
Sath offers packaged application implementation services for planning, evaluation, selection, implementation, to post-implementation support and development. We define business needs at the beginning of the project to help our clients gain an accurate understanding of the requirements that need to be aligned during the course of the implementation.
Operation and Maintenance
This service includes security events, architecture review, health checks and minor configuration changes. Sath bears the cost of keeping personnel trained on the latest equipment from multiple vendors. This training along with their cross-platform experience is the key for managing multi-vendor client environments.
Incident Management
Customized Delivery
30-Day, Money-Back Guarantee
If your organization is not 100% satisfied with the performance or value of IDHub, simply contact Support around the clock via live chat or email. Your original payment method will be credited with the full order amount.
