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Self-Service Communication Templates

Create custom email templates to send automatic notifications to users. Use the web-based self-service admin interface, which provides easy to use templates, to communicate common notifications.

All email notifications associated with various workflows, are displayed within IDHub’s admin module, on the email template page.

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Identity Management Communication

Custom Email Templates

Easily customize email templates used to notify users regarding changes or updates within the request access process, actionable issues requiring attention, or any other need within your organization.

With this feature, administrators can create, edit, and disable email notification templates.

 

Log & Analyze Email Communications

System Administrators can view all logs for outbound emails. They can also enable, disable, edit, and delete any automatic notifications being sent to the users.

email logs
email templates

Rich set of defaults templates

IDHub comes with an out of box templates for the most common email templates to get you started. Some of the email templates included are:

Task Created, Claimed, Escalated
Request Approved, Rejected, Withdrawn, Completed
Proxy Added,  Modification
… and many more