About us

Sath Inc. was founded in 2003 as a Managed Service Provider for fortune enterprise organizations.

In 2021 Sath launched IDHub. IDHub is an Advanced Identity Management Solution that enhances and expands advanced features not available anywhere else.

Simultaneously, IDHub brings an Enterprise level product to market that significantly lowers the cost of entry.

Sath's goal is to provide the security benefits of IAM to every organization that desperately needs it, regardless of size

Job Description

This is a remote position.

Role MissionThe Cloud Operations Lead - IT is accountable for running IDHub Cloud Service 24x7.
Role
Background
In this role, you will be heading the production and stage environment of IDHub SaaS solution and managing the team of cloud engineers and process co-ordinators.
Main
Responsibilities
Leadership Role:
Control the cloud service design, roadmap and delivery
Enhance customer experience for cloud customers
Resolve critical issues in production
Lead and motivate every member in the department and outside
Advise and enhance process based improvements with the help of co-ordinators

Technical Role:
Work with product engineers and design team to maintain and secure cloud environments with lowest cost of ownership
Develop automation for cloud for continuous delivery
Manage operations in all public and private cloud environments
Incident Management and support
Logging, monitoring and event management
Overall Health management of all environments
Be available on-call as part of team maintaining SaaS availability 24x7

Management Role:
Capacity Management
Change Management
Organisation and People Management
Hire and train high performing team
Develop succession plan and delegate and elevate
Ensure that the departmental goals and scorecard metrics are met
Effectively communicate and establish department goals

Requirements

Required Knowledge &
Experience
12+ years of progressive experience in IT design and implementation of various technology and operations
5+ years in managing/ leading cloud based environments supporting IaaS and SaaS serving millions of users
Experience is security management would be good to have
Expert knowledge of Linux or Unix based system administration
Good knowledge of computing, storing and of network architecture
Strong expertise in managing cloud based infrastructure
Experience in troubleshooting HW, OS and App related issues
Public Cloud knowledge: GCP, AWS, Azure or Softlayer
Deployment & Configuration management : Puppet, Chef, Salt or Ansible
Scripting Language : Shell, Python, PHP, Go or Perl
Log Management: ElasticSearch, Syslog or Logstash
Monitoring : Graphite, Nagios or Ganglia